Information Technology Case Studies
We supported an innovative Distributed Ledger Technology start-up to conduct a two-stage review of their draft proposal to the European Commission. Firstly, we reviewed outline answer plans to advise the client about the overall structure of their responses and confirm their material answered the Commission’s questions.
We then conducted a full review of the drafts, giving detailed feedback on elements such as: logical flow of content and language; strength of evidence provided; and their win themes.
This client had no prior experience of bidding, and so found considerable value in advice and guidance on interpreting the Commission’s documentation and the form responses should take. Our experience meant we could speak to tricky questions for which the Commission had given no definitive guidance.
The project demonstrated the team’s ability to learn complex, and cutting edge, subject matter at speed, in order to accurately convey our client’s solution.
This was a successful project for the client, resulting in a contract win with the highest quality score in the competition.
Our client was struggling to prepare a bid into the Scottish Government for the design, development, and implementation of an IT system to manage the 2021 Census. We were asked to provide support and work with the client’s staff to prepare the draft responses.
The integrity of data security was a critical element for which we needed to clearly articulate the security features that would be put in place, and the level of testing that was undertaken to assure the public that the system was secure. This was a highly technical bid that required a detailed understanding of the terminology used both by the client and the Buyer, and then how to present that information in a succinct and clear manner.
This was a successful tender for our client who was awarded the contract.
Heathrow Airport invited tenders to create an integrated IT system that drew data from systems operated by the airport, airlines, and ground handling agents. This was to create a super-system to analyse performance data across the baggage handling operations including airline check-in processes, the conveyancing systems, and ground handling agents.
We supported the project as, while they knew how to deliver the IT systems, they were not experts in preparing bids. This was a highly technical bid that demanded detailed understanding of IT systems and their development, because of the need to integrate the client’s proposed solution with other stakeholder systems. It also required a good understanding of security controls given the sensitive information that would be captured and used by the parties.
Given our client was the lead in a joint venture, it required expertise on our part in working across different businesses to collate information while being mindful to protect the integrity of their IPR.
This tender was ultimately successful for the client and their JV partners, winning this prestigious contract with Heathrow Airport.
A consortium sought our support to prepare a tender to the New Zealand Department of Corrections for the provision of electronic monitoring equipment and software for its programme of community offender management. For us, this project had the added dimension of working across the consortium of three organisations in the USA, UK, and New Zealand. Our team worked collaboratively with the clients, across the different time zones, understanding their solution for the service to create a coherent account for the bid responses.
Our client was very happy with the bid we produced, submitting a tender that they recognised was the highest quality they had ever prepared. We achieved the highest quality score of all the bidders.